Carnival Cruise Line has introduced a new “manage booking” user interface on the GoCCL Navigator for travel advisors.
The company said the interface now has simplified steps, a modern look and mobile-friendly capabilities, making it easier for agents to manage their clients’ bookings.
Based on travel advisor feedback, the enhancements include updates on managing rate codes, stateroom categories, booking cancelations and dining times.
“With nearly eight million visits a year, GoCCL Navigator is the go-to resource for travel advisors and the new ‘manage booking’ user interface allows us to continue to support agents with easy, convenient and time-saving alternatives,” said Adolfo M. Perez, Carnival’s senior vice president of global sales and trade marketing.
“Managing bookings just got easier for travel advisors, and with just a few clicks, they are able to manage a client booking on their desktop or from the convenience of their mobile phone.”
A new tutorial, including a step-by-step video, is available on GoCCL for travel advisors to learn more.